The Big Lockdown Music Survey: Privacy Notice

This page sets out the details of NMC’s privacy policy, in relation to information stored about you for The Big Lockdown Music Survey. We are committed to protecting and respecting your privacy. This policy explains when, how, and why we are collecting personal information about applicants to the project; how we keep this information secure; and the conditions under which we may share it with others.

If you have any queries relating to our Privacy Policy, or how we use your personal data, please email: development@nmcrec.co.uk or call +44 (0) 20 3022 5888. You can also write to us at NMC Recordings, St Margaret’s House, 21 Old Ford Road, Bethnal Green, London, E2 9PL.

Who We Are

NMC Recordings Limited is a record label with charitable status, dedicated to promoting the best contemporary classical music from across Britain and Ireland. Our registered address is:

NMC Recordings Ltd
St Margaret’s House
21 Old Ford Road
Bethnal Green
London E2 9PL

We are a registered charity no 328052. We are a company limited by guarantee incorporated in England and Wales, no 231 4735.

All electronic communications from NMC will be made in accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003 and will be updated in accordance with the relevant legislation as required.

Project Information

NMC’s The Big Lockdown Music Survey is a discrete project, funded via additional Arts Council England National Lottery Project funding. 

The objective of the project is to conduct a national survey of music recorded by music creatives during the first national lockdown in England that started on 26 March 2020 and lasted until 4 July 2020 when restrictions were relaxed. Via an Open Call we are inviting music creatives to submit recordings of music created during that period. Selected recordings will then be curated according to geography and the location in which the work was created i.e. where the applicant was living/working at the time. 

We are also asking applicants to complete the ‘About You’ questionnaire and ‘Equal Opportunities Monitoring Form’ as part of the submission process. The main objectives are:

1) to create searchable and mappable datasets.

2) to design an interactive and accessible online interface where selected recordings can be heard and appreciated;

3) To show where applicants were resident when they created/recorded their music, and how the experience of lockdown impacted them and their musical practice.
 

How and when we collect personal information

We will collect personal information that you have supplied in applying to The Big Lockdown Music Survey. As part of the submission process, we will ask all applicants to complete a short ‘About you’ questionnaire. The questionnaire aims to collect only background information related to the submitted work and will not require any specific personal information (e.g. title, name, date of birth, postal and/or billing address, contact information).

If you are aged 16 or under, you must have your parent or guardian’s permission before you provide us with your personal information. Unless you have their consent, you are not allowed to give us your information.

The types of personal information we collect

The following list of information is data we may gather directly from you through this application process and via our website:

• your title, name, date of birth
• postal address and location, including post code
• email address and phone number
• your IP address and information on what pages on NMC’s website you accessed
• your current professional interests or activities which may be related to NMC’s work
• your age range;
• employment information and professional activities;
• where relevant, information accessed through social media sites such as Facebook, Twitter, and Instagram (only where you have given permission for this to happen);
• any other information provided by yourself, at the request of NMC.

What we do with your information

The purposes for which your personal data may be used for The Big Lockdown Music Survey includes fulfilling a contract we have made with you, if you are chosen to be part of The Big Lockdown Music Survey, and your answers to ‘About You’ questions.

By making a submission to The Big Lockdown Music Survey, you agree to NMC’s contacting you about relevant information relating to this project. We will not add you to any mailing lists or newsletters. The use of your data will be covered by NMC’s existing Privacy Policy, which can be found here: https://www.nmcrec.co.uk/about-us/information/privacy-policy
 

How we analyse your data

We may carry out analysis and further research with selected applicants’ data. We have appointed Royal Northern College of Music’s PRiSM, an external party, to undertake additional research based on information you provide to us as a participant in the project. NMC’s relationship with PRiSM is subject to a formal agreement which will protect the security of your data. Any findings from this statistical analysis will be published in a summarised, aggregated form, and no identifying personal data will be published or shared. More information on PRiSM and their work can be found on their website: https://www.rncm.ac.uk/research/research-centres-rncm/prism/.
 

Who we might share your information with

Participants’ responses to the questionnaire will be linked with their recording submissions. Your data will never be sold to any third party or external organisation for any purpose and will only be shared or passed to a third party (such as our Gateway Partners, see list below) as part of The Big Lockdown Music Survey on a temporary basis. Any third party with whom data has been shared in this way will be contractually required to ensure your data is secure and will not be retained once that service has been fulfilled. Whilst NMC is responsible for the safety of your data, we are not responsible for the privacy policies and practices of other websites, even if accessed using links through our website or online store. It is recommended that you check the policy of each external website and Gateway Partner you visit and contact them directly if you have any concerns or questions.

Find out more about our Gateway Partners here

How we store your personal information

We have robust security measures in place to protect the personal information that we have under our control, and to protect it from unauthorised access or improper use. Data you share with us through our website is encrypted and stored on secure databases. All NMC employees who have access to, and are associated with the processing of data, are legally obliged to respect the confidentiality of our applicants’ personal information.

We will retain your personal information on our database only for as long as is necessary to carry out the purposes set out in this privacy notice, and to fulfil our legal obligations. We will not keep more information than we need. The retention period for The Big Lockdown Music Survey will vary according to the timeline of the project; however, in general, we will store your data for up to five years from the date of your last interaction with us e.g., your application was received, or further information was requested information from us. After five years, we will remove all personal data we hold about you unless we have a legal obligation to retain it, such as an on-going contract or relationship with you as a customer. Please contact us using the contact details at the bottom of this notice should you wish to find out more about how long we will keep your information.

Withdrawal from the data collection

Participants can request to withdraw their submission and have their responses removed from the dataset at any time. Requests can be sent:

1) by emailing development@nmcrec.co.uk 

2) by calling 020 3022 5888

3) by writing to us at NMC Recordings, St Margaret’s House, 21 Old Ford Road, Bethnal Green, London E2 9PL.

How you can access the information we store about you

You can ask us at any time if we are keeping any personal information about you and you can also request to receive a copy of that data – this is called a Subject Access Request. To make a Subject Access Request you will need to provide adequate proof of identity such as a copy of your passport, birth certificate or driving licence before your request can be processed.

There may also be a fee of up to £10, depending on the volume of work required. Please try to be as clear as possible about the information you are seeking, so we can process your request as quickly as possible.

Once we have received your Subject Access Request, the agreed fee, and proof of identity, you will receive a response from us within 28 days and you will be able to get electronic copies of any information we hold on you. However, exemptions to disclosure may apply in some circumstances, and are explained in further detail by the Information Commissioners Office website: https://ico.org.uk/for-organisations/guide-to-data-protection/exemption….
 
Subject Access Requests should be sent to:

NMC Recordings
St Margaret’s House
21 Old Ford Road
Bethnal Green
London E2 9PL
Email: development@nmcrec.co.uk.

At any time, you may request that we delete or correct your personal information. If you wish to correct any information on you held by NMC, simply contact us using the details above.

How to contact us

If you have any comments on our privacy policy, or any of the personal information we hold about you which are not covered by the points above, please contact us on the details above.
 

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